Privacy Policy

1. Introduction

Welcome to CleanSwift ("we," "our," or "us"). CleanSwift is a car detailing booking platform that connects customers with professional service providers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using CleanSwift, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

• Email address
• Full name
• Phone number
• Profile information

2.2 Payment Information

Payment information is processed securely through Stripe. We do not store your full credit card details on our servers. Stripe handles all payment processing and stores payment information according to their privacy policy and PCI-DSS compliance standards.

2.3 Vehicle Information

• Vehicle make, model, and year
• Vehicle type and size
• License plate information (if provided)

2.4 Location Data

We collect location data, including service addresses, to facilitate booking and service delivery. This information is used to match you with nearby service providers and for navigation purposes.

2.5 Booking History

We maintain records of your booking history, including dates, times, services requested, and service provider information.

2.6 Reviews and Ratings

When you provide reviews or ratings for services, we collect and store this information to help improve our platform and assist other users in making informed decisions.

2.7 Usage Data

We automatically collect certain information when you use our app, including device information, IP address, browser type, access times, and pages viewed.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process bookings and facilitate service delivery
• To process payments and manage transactions
• To communicate with you about your bookings, account, and our services
• To send you promotional materials and updates (with your consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve user experience

4. Third-Party Services

We use the following third-party services that may collect or process your information:

4.1 Stripe

We use Stripe for payment processing. Stripe's privacy policy can be found at https://stripe.com/privacy.

4.2 Supabase

We use Supabase for authentication and database services. Supabase's privacy policy can be found at https://supabase.com/privacy.

4.3 Google Maps API

We use Google Maps API for geocoding and location services. Google's privacy policy can be found at https://policies.google.com/privacy.

4.4 Apple Sign-In

If you choose to sign in with Apple, Apple's privacy policy applies. You can review it at https://www.apple.com/privacy.

4.5 Google Sign-In

If you choose to sign in with Google, Google's privacy policy applies. You can review it at https://policies.google.com/privacy.

5. Data Retention

We retain your information for different periods depending on the type of data:

• Booking History: We retain booking records for 7 years to comply with tax and accounting requirements.
• Account Information: We retain your account information for as long as your account is active or as needed to provide services.
• Other Data: We retain other personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, tax, or accounting purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Opt-Out: You have the right to opt-out of certain uses of your information, such as marketing communications.
• Objection: You have the right to object to processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at cleanswift.app@gmail.com.

7. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and authorization systems
• Regular security assessments and updates
• Access controls and employee training
• Compliance with industry-standard security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection.

9. Children's Privacy

CleanSwift is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: